Additional Information

Additional Information

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
Cape Ann Fresh Catch

Terms and Conditions

Legal Notice

All notices from s Cape Ann Fresh Catch to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to  Cape Ann Fresh Catch shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

46 Commercial Street Gloucester, MA 01930
Delivery shall be deemed to have been made by You to  Cape Ann Fresh Catch five (5) days after the date sent.

 

Trade Mark

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Cape Ann Fresh Catch. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of  Cape Ann Fresh Catch or any third party, except as expressly granted herein.

 

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed.  Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.  Cape Ann Fresh Catch and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if  Cape Ann Fresh Catch believes that customer conduct violates applicable law or is harmful to the interests of Cape Ann Fresh Catch and its subsidiaries.

 

Copyright

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Cape Ann Fresh Catch and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Cape Ann Fresh Catch believes that customer conduct violates applicable law or is harmful to the interests of  Cape Ann Fresh Catch and its subsidiaries.

 

Privacy Policy

We care about your privacy and will not sell your information to a third party. 

 

Consumer Agreement

General terms of CAFC membership

Please bring a cooler or insulated bag to carry home your seafood share. We will maintain your seafood shares at the proper temperature during delivery and distribution. We are not responsible for what happens to your share after you pick it up from your delivery site.

Depending on the species, the Whole Fish share will be a head-on, gutted, and gilled fish. Certain species won’t be gutted such as flatfish or smaller fish species. The Fillet share will be boneless fish fillets. Please note, we cannot guarantee that every CAFC fillet is 100% boneless.

If you cannot make your scheduled pick up, please ask family, friends, or neighbors to pick up your share. Any unclaimed shares will be donated to local food pantries.

If someone else is picking up your share, please make sure they know your shareholder’s primary name on the contract and that they have a cooler or insulated bag to transport the share. All share pick-ups will require a signature on our delivery lists next to the shareholder name.

If you miss a pick up, we cannot make up that missed share.

You can only change your share or pick up location within the first two weeks of the season.

Please note, all CAFC share purchases are non-refundable.

Our “daily catch” notification is a non-binding description of the seafood you receive that day.

Missed Deliveries on Our Part

The safety of our fishermen is paramount. If a delivery is cancelled because of hazardous weather conditions or other extenuating circumstances, you will be notified by email.  If we cancel a delivery, we will double-up to compensate the missed delivery on the next available week’s scheduled delivery. We can only compensate you for a missed share if we make an error. 

Fuel Surcharge

Due to the volatility of recent fuel prices, we reserve the right to apply a fuel surcharge to shares delivered based on the mileage those shares travel to their distribution site from Gloucester. If a fuel surcharge gets applied, you'll be notified one week in advance of its cost.